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Insight Dashboard

The Insight Dashboard report opens in a new browser window or tab, allowing Administrators a comparative report of Work Requests and Employee activity. The report contains two panels allowing you to compare different data sets.

  • View the Insight Dashboard by clicking the Insight Dashboard button () on the Toolbar.

 

 

On each side, choose your data set by selecting the following:

  • Number of Top Requests and Employees to Display - Changes the number of data points being displayed.
  • Requests - Filters the results based on a date range.

 

On each side, the report displays the following information:

  • Top Requests for Timeperiod - A list and chart of the most commonly reported Work Items.
  • Top Employees Reporting Items for Timeperiod - This section contains a list and chart of the Employees reporting most frequently.